Our Policies

Transparency you can trust.

Everything you need to know about shopping with DecorNArt.

  • Customer FirstYour happiness is our priority
  • Secure ShoppingSafe payments & data protection
  • Curated with LoveCarefully crafted just for you
  • Easy & Hassle-FreeSimple policies for a smooth experience
  • Trusted by Thousands10,000+ happy customers

Shipping Policy

We process and ship orders quickly and safely. Enjoy free shipping on all orders above ₹2,500 across India.

  • Order Processing: 1–2 business days
  • Delivery Time: 2–7 business days
  • Tracking: Sent via SMS & Email

Returns, Refunds & Replacement

Every order is inspected and securely packed. All purchases are final — replacements are provided only for products seriously damaged in transit.

  • No returns or refunds on delivered orders
  • Replacement only for transit-damaged items
  • Full unboxing video required within 24 hours

Cancellation Policy

You may cancel your order before it is packed or shipped.

  • Cancel within 24 hours for full refund
  • Once shipped, cancellation not possible
  • Contact us via WhatsApp or Email

Payment Policy

We offer secure and trusted payment options for your convenience.

  • UPI, Cards, Net Banking, Wallets
  • Cash on Delivery available
  • 100% secure payments

Privacy Policy

Your privacy is important to us. We never share your personal information with anyone.

  • Secure data handling
  • No spam or unsolicited emails
  • Data used only to fulfil orders

Terms & Conditions

By placing an order with DecorNArt, you agree to our terms and conditions.

  • Product & pricing information
  • Order acceptance & limitations
  • Intellectual property rights

Wholesale Policy

Special pricing and benefits for resellers, bulk buyers and business partners.

  • Minimum order quantity applies
  • Exclusive wholesale discounts
  • Priority support for partners

Intellectual Property

All content, designs, photos and brand elements on our website are owned by DecorNArt.

  • Not to be copied or reused
  • Strict action will be taken
  • All rights reserved

We believe in
honest policies & happy customers

If you have any questions about our policies,
please feel free to reach out to us.

Contact Us
  • Secure Payments100% safe & secure
  • Pan India DeliveryFast & reliable shipping
  • Damage ProtectionReplacement for transit-damaged items
  • Curated with LoveCrafted with passion
  • 10,000+ Happy CustomersTrust & love us